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Ratings and Reviews for Furniture Row Store in Brownsville, Texas

4.9
Based on 30 reviews
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Customer Reviews

Reviews (24)
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What customers are saying:

Customers consistently praise the friendly, attentive, and helpful sales staff, with many highlighting specific individuals like Rocio, Felipe, Diana Chavira, John, Javier, and Ramiro for their excellent service. The store is frequently described as a great place to shop, offering a positive and efficient experience.

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Verified buyer
I recommend this store
I had an excellent experience shopping today. Rocio was super helpful, and I was able to order the furniture I had seen online but that wasn't in the store. She was friendly and efficient, and I was happy to get in and out in a very reasonable amount of time.
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I recommend this store
Very courteous and helpful service!
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I recommend this store
Had an amazing experience as we searched for our new furniture! Rocio, was very helpful and patient as we chose and finalized our purchase.
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I recommend this store
Felipe was awesome in helping me pick out my living furniture. He even rearranged a whole section of furniture to my liking so that I can see the furniture I wanted all together, which was super awesome! He was patient and was able to get me the best prices. He also directed me to Rocio in the dining area, who was very kind and helpful as well. great service!
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Verified buyer
I recommend this store
amazing help by the sales person, Rocio.
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I recommend this store
We wanted something quick, were in and out in minutes. Rocio was fantastic.
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I recommend this store
very nice and helpful
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Great Customer Service

Customer service was great, very attentive and respectful.
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Outstanding service

We are retired educators. I am a disabled veteran. We went in looking for options on mattresses and box springs Diana Chavira was superb in answering our questions...patient..attentive ...great attitude..we highly recommending going with Diana and Denver mattress
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Great customer service and the surrounding truly felt warm and comfortable. I would recommend it all the time .
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Great Service

Customer service was excellent and staff was friendly and informative. The selection of bedroom sets was great and we were able to look online and then call to see if they had it in stock. Will be returning to buy a bedroom set for my son very soon. My sales guys name was John and he was very helpful.
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Great selection/price/value

Had a great experience at this store. From a wide array of tables, chairs, beds and other furniture needed to make your house look like a home. Staff was friendly and knowledgeable, always around to answer questions but not hovering around you while you make your decisions.
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Enjoyable experience

Beautiful furniture and very friendly staff that was NOT pushy at all. Staff was very helpful and patient with us. Makes me WANT to return and be loyal to the store.
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Love this store

I love shopping at Furniture Row. Employees are friendly and very helpful. Love there prices and financing policy. They have great sales and service. They give plenty of time to pay without intetest. It is one of my favorite stores.
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Furniture

I have not stopped getting compliments on my entertainment center and sofas. I have recommended several friends and family members to this store. It is very convenient to purchase all items for your new home or just to redecorate.
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I was helped by Javier and he was more than helpful! He gave me several options as to how to purchase my furniture and waited patiently for me to make my decision!!
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Great visit, will be back

Stopped by not expecting much and we were surprised on what great prices the store had. Victor was very patient and answered all of our questions
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Value for the money

We have had much worse service in much more expensive furniture stores. We were able to choose and buy 2 recliners within 30 min without hassle. My only complaint is that it will take 4 weeks to get our chairs.
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I recommend this store
walk in walked out, had what we needed.
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Great store, great people

I have always had great experiences at Furniture Row in Brownsville, TX. On my last visit I got bunk beds for the kids and I know they will enjoy them very much. There are many furniture stores but your people are what makes the difference. I know anything I buy at Furniture Row will last for years to come. Thanks for great furniture at affordable prices and for excellent customer service !
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First Furnitre Purchase Ever

Super helpful team at all the Furniture Row stores. Ramiro seemed to go out of his way to be helpful. Thanks very much!!
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Verified buyer
I recommend this store
Have bought several items at Furniture Row in Brownsville. The staff in all departments have been very nice and attentive. I enjoy shopping and browsing at this store. Thank You for your friendly service.
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Verified buyer
I recommend this store
great store with a huge selection! I love their clearance section!! the only thing I would change is lower prices because I’m always looking for a bargain!
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Verified buyer
I recommend this store
Everytime I go to the store there is a good amount of furniture to select from. If what you want is not there they will order it for you, there is no miss.
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