love my new furniture
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Ratings and Reviews for Furniture Row Store in Daytona Beach, FL
Customer Reviews
What customers are saying:
Customers consistently praise Furniture Row for its excellent service, knowledgeable and helpful sales staff, and pleasant shopping experience. Many reviewers highlighted specific employees like Robert, Russ, Marcie, Josh, and Xavier for their outstanding assistance and non-pressuring approach. The store is frequently described as clean, well-organized, and offering a great selection, making it a highly recommended destination for furniture needs.
Generated using AI from customer reviews
I’ve been searching for my dream couch (leather sectional) for over 5 years. I came to Furniture Row and found it! the exact sofa from Pottery Barn but half the price! Josh was a great salesman. smooth purchase!
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Desperado Sofa Power Recliner
The Desperado was a great choice it has top grain leather in a beautiful buttery chestnut texture and appearance. What sold me was the precision German Made electric recliner motor and assemble manufactured by the same company that in in BMW cars. This sofa appears to be extremely well constructed to provide years of service. Like German cars the seating has a firm yet comfortable ergonomic position that is absolutely essential to my lower back health.
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got a beautiful table and chairs and a doctors choice elite mattress today. Both Nicks that were working are great.
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we’ve purchased many items and are very pleased with our purchases. Robert is very knowledgeable, friendly and helpful!!
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We had a wonderful shopping experience and Robert, the Store Manager, made it an even more enjoyable experience. We live about 2 hours from the store location so making an absolute choice on furniture is not going to happen in just 1 store visit. Robert was patient and followed up with texts and phone calls and made suggestions to broaden our style to get what we really wanted.
You know you got it right when the furniture is delivered by friendly and competent guys who are cautious about not tracking dirt or anything in your house and after they set it up, your new decor looks like it absolutely belongs there and feels like home. Thank you to the entire Sales Process and to Robert for making this a truly great experience.
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After visiting other furniture stores nearby, we went to Furniture Row in Daytona to check out living room furniture. They have a great selection and so many options for each living room set. Robert Rodriguez met us with smile and was there when we had questions but didn't hover. He was a terrific resource for anything we wanted to know. We are waiting for our house build to be completed soon but already have furniture picked out at this store to purchase in just a month or so.
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Great service from Robert. Beautiful furniture. Very good price. We will return for our future furniture needs for sure.
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Excellent selection of furniture. Salesman was very helpful yet not pushy which was a plus. Erik let us look around at our leisure, checking in at just the right times. We didn't purchase on the first visit but went back when Erik was working. We ended up purchasing living room set as well as the bedroom set that we intended to. Beautiful furniture at reasonable prices. Will definitely be back.
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We like this store very much and we have made several purchases. Good quality and great customer service!
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I could not have been more impressed with this location and Marcie. The store was beautiful and well set up. Marcie was amazing. I don't like it when a salesperson follows me around. She was there when I needed her help and very knowledgeable. I changed my mind several times but Marcie was always eager to make my purchase seamless and easy. I will shop here again and I whole heartedly recommend the Daytona Beach Furniture Row and Marcie to anyone looking for quality new furniture.
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was able to find exactly what I wanted without feeling hassled by a sales person. Andre was very helpful nit only at the time of sale but also afterwards. Delivery was within a 2 hour window which was extremely convenient. Really love the Rhodes furniture I bought. Will definitely go back there in the future.
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Xsaiver Tasby was extremely gracious and patient with me while choosing a couch. Delivery was quick and efficient. I would definitely work with these guys again!
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I shopped in all three parts of Furniture Row, spending over $12,000 one weekend for bedroom furniture, mattress and bedding, along living room furniture. All three sales professionals were friendly, helpful, not pushy. I especially appreciated Josh, who even assisted with a return/re-purchase.
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We purchased a Maddox power loveseat in August and it was delivered on the last day of September. After almost a week in our home we discovered damage to the unit. After a brief exchange with store management, the unit was authorized for return and replacement.
Our thanks to store management, the situation was well handled.
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The Durango sleeper sofa is perfect for my space. I love it! The mattress is most comfortable of all sleepers I looked at. Gabby is wonderful!
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We searched for a loveseat recliner at 8 different furniture stores and came back to Furniture Row because Marcie was knowlegable, informative and not pushy. She answered all questions honestly. loved the store, the product, the prices and Marcie was the best.
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Great service from the moment we walked in to the moment we received our furniture.
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I want to thank Josh and especially Xavier. I needed to put a new insert in my cushion for my couch, which I was struggling with. I took the cushion into the store and Xavier helped me right away! All the staff at Furniture Row are great, but I especially wanted to thank Xavier for helping me today!
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they are the absolute best to work with-after years of dealing with same ol’ brand box stores will return to Furniture Row from now on.
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We are very pleased with the service at the store and the delivery. everything went smooth. and we love our couch
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Josh, Ray and Nick have all been wonderful to work with. Helped us find what we wanted for a great price.
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yall are just great overall, I've had 2 deliveries and the delivery guys were great
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Fantastic store and service. Used them in the past and will use them again once I close on my new home.
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love that we have a furniture row in Daytona Beach! This is a great store with decent prices and great products and excellent customer service! Josh is great. Always goes the extra mile to make his customers happy! Very knowledgeable about the products the store sells as well!
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My wife and I have been customers at Furniture Row in Daytona Beach for many years. It started with an accent chair, side tables then a desk and swivel chair to match. Other purchases include a dining room set and a leather love seat with power recliners. We are happy to have a store like this in our area. It’s close and the quality and service is first rate!
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We bought furniture from Joshua Shotts and he was a gentlemen throughout the process. He accomadated all that was possible. He kept us informed of flow of order. He helped get discounts. I recommend him.
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We are very happy with our purchase and with the staff of Furniture Row. Delivery and set up want as planned. We will be back!
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Had the best experience with our sales consultant Josh. We were looking for new furniture for our rv and he knew exactly what was needed to fit. Excellent knowledge about the products. He did not rush and show us all possibilities. Beautiful showroom, selection was great and Josh was above all salespersons in the 5 different stores we went to. Thanks Josh.
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Robert was very helpful showed us many options
we got exactly what we were looking for..
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Richard provided the best customer service we have ever experienced! keep up the great work.
highly recommend this store
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Great Experience!
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we are very happy with the selection and service!
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We have moved to Port Orange and have furnished our entire home with Furniture Row! We love the quality, the customer service exceeds expectations and the selection is outstanding! I do not buy anywhere else. We love it all including the decorative items. You can never go wrong and will be amazed when you step foot into the store! Happy Shopping.
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Great experience!
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Nice selection with a sales approach that was great and non intrusive. Will be back.
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This was our first time visiting the store, and we were happy to find exactly what we were looking for. Shayla was great!! Very kind, knowledgeable, and helpful. With such a wide selection and options for customization, Shayla helped us find a living room set that met all of our needs & is perfect for our home. 5 stars all around, highly recommended!
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Josh was excellent! He has become my go to guy for my furniture needs! I can’t say enough about his professionalism and customer service!! I highly recommend visiting this location for any of your needs and I recommend asking for Josh directly! 👏🏻👏🏻
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Robert in sales has taken care of us for furnishing two homes in the past two years. I measure customer service by him because he has the best customer service. he follows up with you only when you need it or want it and he remembers you by name and what you ordered. He is quick, to the point and honest! Thank you Robert!
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I dont like shopping to start with but our time with Robert was relaxing and enjoyable. We felt like we had a new friend not a salesperson.
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Went to the store looking for sofa/chairs. Rob greeted us, but let us browse in peace. My wife narrowed down her preferences and Rob was very helpful/knowledgeable about various options. Once selected, we were very happy with our choices. Great shopping experience.
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Great service from Robert... We told him we had cats that like to claw the furniture.. He showed us a sectional that had a great fabric and showed us that its very durable ..
Very personal service!
Price was Great!
Cant wait to have my new sectional delivered.
Thanks again it was a great experience
Nancy and Ray
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AMAZING Service and Family !
OMG !! WE live in Maine and were vacationing in Florida just before Christmas 2019. We planned to explore Florida starting in Fort Myers and Flying home from Orlando in search of our 2nd home with plans to become Florida residents. We searched homes from Naples to Ft Myers, Sarasota, Venice Bch to the east coast to Vero Beach, Jupiter Beach, Datona Beach ending in Orlando area.
We purchased our home in Ft Myers area of our mission to buy, but continued our journey to all of our other targeted areas. When we got to Daytona and explored the areas, we realized that we had already purchased our Florida home and needed to fill a new home with furniture. We saw Furniture Row on our on line local search, drove to the store and was very comfortable with the location and the convenient location and impressive street view.
We spent hours looking at furniture and and our sales person was so relaxed with no high pressure sales. Alexis was so helpful very patient and helpful to help us choose our options and colors. We purchased our Living room , accessories, and lots of other things to compliment our new home.
We have several long distance calls from Maine following up on our order and delivery and although Alexis had left the company to get married and live in Colorado, EVERY sales rep that took our call was so helpful. We truly trusted Furniture Row and the associates have a true gift to build relationships.
We received a call from ROBERT (the Manager) that our order was ready to ship to Our home in Ft Myers! He was amazing and helpful in coordinating our delivery and sent 2 very trusting delivery associates that left Daytona at 4:40AM to arrive in Ft Myers by early AM today. I have a smart home and allowed both PHILLIP and WILLIAM to enter and set up the furniture without our presence. The even sent pictures showing our living room set and brought tears to my wife's eyes !!
Thank you, Thank you, Thank you....HAPPY WIFE, HAPPY LIFE , HAPPY CUSTOMERS !
Gary & Priscilla - Scarborough, Maine
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No Pressure
Furniture shopping can be as bad as buying a car when it comes to pushy sales people that follow you around. Thankfully, we did not experience this at this store. Staff was friendly, helpful and not pushy. The showroom had quite the selection and we were able to find everything we needed in one stop.
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Family room sofa
From the moment we stepped in the front door we were warmly greeted by a friendly salesman. We were looking to replace a sofa in our family room. The last time we did that was, well, let's just say our oldest grandson, who is 17, has never seen any other sofa in there! The salesman was very knowledgeable and showed us a wide variety of styles of sofas. We liked the idea of being able to pick a style and then order different fabrics if we wanted to. The salesman was helpful but not overbearing. He let us browse uninterrupted. We found a plush reclining sofa that has electric adjustable foot and headrests plus lumbar adjustment! Ah! It is a great compromise for us...I love the color, texture and style, while my husband loves the comfort of the recliner.
We made a great choice and are very pleased with the quality and price.
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GOOD SO FAR
NO DELIVERY YET SO I CAN'T RATE THAT, BUT ALEXIS OUR SALES PERSON WAS VERY GOOD AND WENT OUT OF HER WAY TO WORK WITH COLORS AND FURNITURE MATCHES. IF THEY DELIVER ON TIME WITH NO BROKEN OR DAMAGED ITEMS I WILL RATE AGAIN. SO FAR SO GOOD.
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Fabulous!
Love love love Furniture Row! I've done almost my whole house with their furniture and bedding. Great selection and customer service. I go back over and over again, and highly recommend it!
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Thanks
I appreciate the help and information from Shay at the Daytona Beach store both while we were shopping in store and when we we making or order over the phone. Definitely will shop there again.
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Another Great Experience!
We just purchased a leather sectional and it is beautiful, functional and the price was great (we looked at about 8 other stores)! We worked with Robert and he was very knowledgeable and helpful. In the past we have purchased dining, living and bedroom furniture from this location (Daytona Beach) with similar results.
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Great surprise just up the road!
I was one step away from buying a sofa at another place and decided to drive up to Sofa Mart on a whim. I am so glad I did! I met Robert S. there and he showed me all the options in our price range - explained the construction and helped with color choices. I brought my husband back a few hours later and the choice was made. We are so excited and so thankful to have found quality furniture without breaking the bank...
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