our salesman Jayden was very knowledgeable, polite and helpful in our decision to purchase a sofa. we had a good variety of sofas to choose from.
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Ratings and Reviews for Furniture Row Store in Holland, OH
Customer Reviews
What customers are saying:
Customers consistently praise the sales staff for being knowledgeable, polite, helpful, and patient, often highlighting individuals like Jayden, Ryan, Riley, Tim, Justin, Ola, McKayla, Chris, Liz, and Jeff. Many appreciate the relaxed shopping experience without pushy sales tactics and the excellent customer service provided at this location.
Generated using AI from customer reviews
Jayden was great to
work with.
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Kind and patient.
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Ryan was exceptionally patient and helpful as I made decisions on multiple pieces of new furniture. Highly recommend both Ryan and this location.
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We have made multiple purchases from here where we have been very pleased by the quality and corresponding price. Our salesman Ryan has taken a lot of time working with us to help make sure we would be ultimately pleased with our final decisions. his friendliness, patience, product knowledge and professionalism played a big part in making sure we were completely happy and satisfied in our purchase decisions. Would definitely purchase from then again and we highly recommend. Thanks!
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The store had a lot of options and people were available for help.
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Riley was attentive and thorough.He worked diligently to accommodate my specific needs, and was flexible with my busy schedule. He went above and beyond and was a pleasure to work with. I am happy with my purchase.
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Tim was awesome!!!
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Ryan was very helpful with showing us items. Also helping us with looking at different setups. Walked us through everything for warranties and other options.
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the sales agent was very helpful and we would use Furniture Row again if we would need anything
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After searching several furniture stores, we found exactly what we wanted at Furniture Row. Not only did we end up getting a sofa, loveseat and chair but we also added end tables, lamps and a tv stand!!
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Justin was very patient and very knowledgeable on helping me pick out my mattress. No pressure to buy.
I appreciate the customer service and would recommend Justin and Furniture Row highly.
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we had a great experience at furniture row! We purchased a new couch and a new mattress.
Ola was very helpful in the process of picking out our couch and making sure it would fit in our space.
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This was the best location to buy our new living room furniture. They were available to answer any questions but allowed us to look around on our own, which was greatly appreciated.
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The sales staff was very helpful, they let shop without badgering me, when had made my selection, they were they to help me. Thank you
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everyone one was really nice and helpful
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Spouse and I spent the day visiting six different furniture stores. This location had (by far) the best selection, and better or equal quality compared to all the other stores we visited. Also, this store conveniently displays the dimensions of all of the furniture pieces in a set. You’d think that would be something every furniture store would do, but they were actually pretty unique in that regard.
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Cameron was great! he greeted us right away, he listened to what we were looking for, he allowed us space and time to make decisions and look around some more. He was there when we had questions and he got us taken care of quickly once we decided. Thanks for your help, Cameron! You were awesome to work with!
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Great service and all very helpful even when we were kinda pain in the butts
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Tim has been wonderful. He didn't hesitate to help me with an exchange. So very knowledgeable, patient and professional. His customer service was "off the chart". Thank you Tim!
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We had excellent customer service while here. We were engaged right away, but left to look and feel the furniture without being bothered with questions and pushy sales pitches. When we were ready to place our order, McKayla was quick to help us. This was the best furniture buying experience so far.
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We bought a loft bed from the Holland, Ohio location of Furniture Row. We were very satisfied with the service as well as the product quality of the product we purchased. We would definitely recommend this store to those wanting to buy good quality furniture reasonably priced.
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I've been looking for a sofa for a few months and found what I was looking for at this store at an excellent price! It was my first time shopping at Furniture Row, and I will definitely return. I love that there aren't sales people hounding you every ten minutes - I was able to browse the huge selection at my own pace without feeling rushed or pressured. Highly recommend!
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Outstanding!
What a wonderful experience at Furniture Row Living in Holland Ohio! The sectional we purchased was EXACTLY what we were looking for (after looking for months, and several furniture stores)☺️ This was our first visit and VERY impressed! We made our first purchase and CANT WAIT to see what our future experiences (purchases) hold! Liz was fantastic, shopping was leisure and all around couldn’t have been better!
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Great Customer Service
I stopped in on Black Friday, after having been shopping for a few weeks, and worked with Jeff. On one of the busiest days of the year, Jeff was extremely patient and helped me decide on matchings pieces. As a new, and first time homeowner, he understand my budgetary limits as well as my needs.
I couldn't be happier with my experience overall.
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Happy Campers
The salesperson was outstanding ...very sensitive to our needs and wants. He put together the exact sectional we were looking to purchase at a price we were happy with(also chair and end tables).After looking at two different stores we left the store feeling like we just purchased nice furniture at a reasonable price from an extremely helpful salesperson.
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Excellent Service
We went shopping for a new bedroom set and the selection was great. Good quality furniture. We’ve been a customer since day 1. Sales group is great also and never any pressure to buy. We ended up buying more than the bedroom set.
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We had a great experience. The staff was so helpful and made the process of selecting the perfect bedroom furniture for our daughter so easy! We are more than happy with our purchase!!
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I love furniture row
Staff at this location are always helpful and go above and beyond to make sure that you are happy. This is the only location that I shop at for that reason.
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Great selection. Friendly service
Went in looking for a sectional. Jeff was our sales person. He was very nice and not pushy at all. He showed us exactly what I was looking for and not suggesting things I didn't need (like alot of sales associates do).
Lots of selection and very decent pricing.
Thanks
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It was nice not being bombarded by everyone at the store while trying to shop for furniture. The one thing I would like is more follow up on a firm delivery and calls back from sales rep.
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BEATS ALL IN CUSTOMER SERICE!
I came in looking for a living room outfit. The sales manager at the Holland, Ohio Store is FANTASTIC! It blew me away! Nice, Friendly, Went out of his way to make sure I had the most wonderful experience. And, I did. I did end up buying a whole living room outfit from this store, and I will be back to buy my bedroom outfit, and keep coming back! I LOVE THIS STORE!
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Salesman was very helpful and not pushy which was very nice. Large selection of furniture
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New Furniture
Thanks to Chris for his superb salesmanship. Very knowledgeable but not pushy. Very patient.
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We found an Incredibly comfortable furniture set
We wanted to find a reclining sofa and love seat that wasn't basic. We ended up loving the Warden Group in a very beautiful grey with nickel buttons on it. Very good flex steel construction. We even added a couple recliners to go with it! Just lovely, say enough about it! Very comfortable! Exactly what we wanted.
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Just bought a sectional
And we love it. Great service from the assistant manager Dan.
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We always receive such great service when we buy from Furniture Row. Our sales lady was exceptionally helpful this weekend when we purchased our sectional. We will continue to buy here because of the quality of the furniture pieces we buy, the great customer service and the great financing options they offer.
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Great Experiance, real good salesman, we love the furniture.
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Wonderful!
We looked several places and figured we'd look at several more after visiting Sofa Mart. We were wrong! We were greeted by Daniel, he wasn't pushy but showed us what we were looking for and let us look around by ourselves. We found exactly what we were looking for! No reason to look any further as we had found our living room furniture set. He matched the last sale price for us and we were quickly on our way. We loved our experience and will go back for bedroom furniture!
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Dining table and kids bedroom
very nice customer service. Prices not bad and good material. Keep up the good work.
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Excellent service
The staff were very knowledgeable about their items and could provide me with options based on my unique needs. The transaction was smooth and pleasant. I'm very satisfied with my experience.
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wife loves it
two pleasant shopping experiences...both times making purchases...thank you
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I received my Dining room table and I absolutely love it. It looks even better in my new home. It has a very elegant style and accommodates my guest. Service was excellent. Brandon was very knowledgeable on the two tables that I narrowed down to make a decision on which made my decision making easier. Also, the gentleman who delivered were very pleasant and set the table up in a very timely manner and was out the door.
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One Happy Mama
I have twin daughters who are 10 and they have recently told me that they want separate bedrooms. This created a great deal of stress for me thinking of what all I had to get for both of them and also find something that was a little different from one another. Would they fight over who got what./? Because that struggle is real! When I came into Bedroom Expressions, I briefly recapped what I was looking for and the sales representative lead me over to my price range and 2 set options that were PERFECT! The price, look and quality was exactly what I was looking for! Delivery was crazy fast and everyone couldn't have been more pleasant to work with! I took my daighters in the next day to show them what they would be getting and he nailed it! Thank you for making this ridiculously easy and enjoyable!
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Excellent service, excellent experience
Our saleswoman went above and beyond, in helping us get the best deal possible on our furniture set. Very friendly, knowledgeable and helpful. We're very happy with our experience and will go back.
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Be patient and you will be rewarded
Ryan the store mgr.was so helpful we'll always go sofa Mart...
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Great Balance of Service and Professionalism
First of all--Liz was fantastic. She was knowledgeable about her products, she allowed us to browse, wonder and check out our options without hovering. She was the perfect blend of expertise, professionalism and kindness. She makes me want to give Sofa Mart my business again and again.
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Love this Store!!
We have been searching and searching for furniture that we both like and that is at the right price. We found it here! We loved the selection of furniture, decor, and accessories. We were able to get so many pieces and were still able to stay within our budget. I have already recommended this store to family and friends!
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Very satisfying experience
We found exactly what we wanted! A beautiful leather armchair and ottoman. We were very impressed with the quality for the price. The sales rep, Liz, was super friendly & made sure we received all available promos for our purchase.
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Great Salesman
Our salesman Bill was great! Very helpful and not pushy at all. Was available if we had questions but let us have our space to browse.
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