Ratings and Reviews for Furniture Row Store in Joplin, MO

After looking for a couch/loveseat set at several stores, we found what we were looking for at Furniture Row. Kerri Sharp was our Salesperson and was awesome. After being insulted and followed around at another store, we went back a second time she could make the sale. We've used Furniture Row in the past and will use them again in the future.

I used finishing touch furniture services to replace the part on my couch. He was very nice and respectful definitely recommended 100%

I called and placed my order with Kerry from furniture row. very happy with the service and price.

Pricey like any decent new furniture. If a company actually stands behind the quality of their product, then I feel the consumer should not pay an additional fee for a warranty. That technique leaves the consumer feeling misled as to the value.

This company has a real winner with Kerri Sharp, she is so nice, very knowledgeable, we could not have asked for more, you do not come across people in retail like her anymore. Thank You, Kerri, we appreciate you for your time Steve and Vicky Converse

my partner and I were searching for a new sofa and mattresses. the joplin store came highly recommended to us and I am so glad that we chose them! as soon as we opened the door and walked in we were greeted by Mike! He advised us to take our time and try stuff out, asked us questions to better suggest styles. all of the staff we met did an excellent job and we are satisfied with our purchases!

we have been searching for bar height stools for several months. found the perfect ones - tractor seat and love them!

Very friendly, patient and informative. Would recommend this store and assistant manager Davon Willis.

They were amazing and very helpful. I will definitely be shopping there from now on for furniture.

bought my mattress and box springs here. impressed with the product, the service and the delivery. no complaints here at all

Brent, the store manager, was extremely helpful, letting me look around, answering questions, helping me find exactly what I was looking for, and getting me the best deal possible during their Labor Day Sale. Highly recommend Brent and the Joplin store for all your furniture needs.

we were very happy with our purchase of our couch

I have purchased a bedroom set and small dining table and am returning to purchase a couch and TV stand. This store has fabulous service and delivery. It also seems to have more products in stock nearby then other stores I have visited. I will highly recommend this store to any one looking for value and great service.

I was greeted upon entering the store. There is an impressive inventory. Mike directed me to the area of my interest, and allowed me to browse, while making himself available for my numerous questions. He was attentive to what I was looking for, and very knowledgable, as well as fun to work with. He made some excellent suggestions which helped me in making my decision. He processed my financing paperwork with ease, and in a very timely manner. I could not have asked for better customer service!

Great service just be prepared to wait for your product.

Best customer service experience and great follow up!

This has to be the easiest and best experience buying furniture! Everyone was kind and Matt (our salesman) was very patient with us and very knowledgeable of our options! We will be returning!

Our salesman Mike did an amazing job of patiently helping us and allowing us to make our own decision on what our purchase was to be. Highly recommended!

Great friendly knowledgeable staff. Very attentive, not pushy at all. Made sure we were aware of every option before we made a decision. We were there going back and forth for over 2 hours and never once did the salespeople act put out at our indecision.

Brent was GREAT!

Friendly, super helpful staff! Great selection. I highly recommend this store!

Davon (Moose) Willis was a great help. We found the perfect power reclining leather reclining set, We’ve been to over 8 stores looking and the Desperado set was just the unique and comfortable set we wanted.

they are always nice to my family and I when we go in, and very knowledgeable and always try to help the best they can,very pleased with our visit today and our previous visits.

Martina helped my daughter and me today with finding the perfect mattress! She was very knowledgeable of the items she was selling and was friendly and helpful! She listened to what my preferences were while shopping for a mattress and I was very pleased with our visit!!!

Lots of options to see. Staff is very helpful, they respond quickly. They are very knowledgeable about product lines and ETA. Selection is large enough to make you feel comfortable about your pick. If you have specific needs like me and my husband did you are most likely to find your answer here. I just moved to Joplin and didn’t know the area well, this was the first place I walked in and I have no regrets. Our sales associate Andrew was so sweet to answer thousands questions of we asked and made sure what we really wanted! Thank you!

Great staff, super friendly and very informative!

Furniture Row has a large selection and friendly staff. Very impressed.

I would like to thank our salesman for all the help and explaining everything to us without pressuring us for a sale. He patiently waited for us to ask him for help and some questions we had about some new product for this year. we where able to check out all avenues including fabric changes for the product in question. Thanks for the outstanding sales help.

Last summer I purchased an extra firm Doctor’s Choice mattress and I have never had better nights of sleep. I am very happy with this mattress and the sales staff was great and very helpful in making my choice. Thanks

The selection was great & service was excellent! Look forward to my new sectional!

We bought a mattress recliner loveseat and kitchen table and end tables. Everyone was very helpful and delivered everything with complete set up for us

Went in with my wife and 3 kids to look for some new furniture and was very impressed by the help we received. Louis was very professional and was very knowledgeable about his product. He was also very patient with my children who had tons of questions (many of which had nothing to do with furniture). I am very pleased with the purchase from sofa mart and the service was great. Look forward to shopping with Louis and sofa mart in the future.

My husband and I had a very positive and enjoyable buying experience with the store. We had a small problem with the piece of furniture we bought and the store employees were very helpful in fixing the problem. Would highly recommend this store to anyone looking to purchase furniture.

We had been to every furniture store in town, Tulsa and KC before finally finding exactly what we wanted! The employees were attentive without hounding us and knowledgeable. We had an excellent experience!

I appreciate the personal attention without any pressure.They always remember your name.

Could not have been more pleased with our most recent buying experience at Furniture Row. Sales staff were extremely pleasant and knowledgeable and the outdoor patio furniture selection was of great quality and value. The Memorial Day sale was a big plus!!

The employees at the Joplin, Missouri are all very helpful and friendly! There is a wide selection to choose from. Great shopping experience! Will buy from this location again.

Sales Associates are friendly, non-pushy and always willing to help! They have a great selection and there were many styles of couches. Prices were lower than other stores in the area!

Furniture we purchased was the best quality of 4 stores that we shopped. If you want a great experience, see Mike for your Sofa Mart purchase.

Excellent quality huge selections and really good customer service. Salesman helped me Find a real nice quality dining table in the price range I was looking to spend. I wanted a different style of chairs to go with it and he was very patient and helped me find exactly what I was looking for. My wife is so excited over our new dinning table set!!! Thank you to the Joplin Missouri store for all your help!!!

Excellent selection, great pricing, and friendly service. I was able to jump on a presidents day sale and save some money! 80% of the furniture in my house is from Furniture Row. They really have some awesome stuff!

Great selections and very helpful staff! Would definitely recommend.

Very satisfied with customer assistance. He was most knowledgable about all of your product lines and was quite patient with all of my questions concerning my purchase. Looking forward to receiving our new bed because I know we bought the BEST! Since our purchase I have highly recommended your store to my sister-in-law. She better buy from Denver Mattress or she'll be disappointed. Your store is the only place to shop!

We have purchased from Furniture Row several times. Each and every time we have been thrilled with selection , value , and customer service. Our latest purchase of a King sized Bed complete with adjustable base and mattresses at the Joplin Missouri store was another great experience. Sales people were very helpful without being pushy. They were concerned about our needs , showed us many options and took the time to let us decide on our own. The delivery guys are top notch also. Very professional and careful with the furniture and our home. Highly recommend !

The salesmen were great. They helped me decide on a sleeper sofa. Thank you Marcus and Luis.

We visited the store and even though we didn't purchase anything at the time, the sales staff was still very helpful and knowledgeable. The prices were very comparable and the quality seemed very good for the price. when it is time to make our purchase, we will be coming back to Furniture Row.

Went in to look for a sofa and found exactly what I was looking for. The associates were very helpful in getting the color I wanted. Over all good experience

Was there 3 hours making my decision laying on all the furniture. They was very helpful and wonderful to deal with. I loved that they didn't follow me around rushing me.

Clay at Sofa Mart in Joplin, MO was very helpful and knowledgable. Our furniture was shipped a lot faster than anticipated. Love it all and very satisfied with the entire purchase experience. Thank you!

I was pleased with how quick and efficient my trip was. I needed some oak chairs for an antique table. They matched perfectly and I was in and out in less than an hour!