we have been searching for bar height stools for several months. found the perfect ones - tractor seat and love them!
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Ratings and Reviews for Furniture Row Store in Joplin, MO
Customer Reviews
What customers are saying:
Customers consistently praise the helpfulness and knowledge of the sales staff, with many highlighting specific employees like Mike, Clayton, Kerri, Matt, Brent, Davon, Martina, and Andrew for their excellent service. The store is frequently recommended for its friendly atmosphere and attentive, non-pressuring sales approach.
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Mike was very helpful when selecting new furniture.
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My wife and I decided to look for a new all leather sofa. We visited many furniture stores in Tulsa and Joplin.
We found a Moto Motion Theater Sofa and recliner at Furniture Row in Joplin that we loved.
After many hours, multiple visits to the store and a lot of patience from our sales professional, Clayton, we bought 2 sofas and a recliner by Moto Motion.
The only downside is, we aren’t getting much done because we don’t want to get up from the furniture.
The furniture was delivered white glove when we were told it would be and the fellas that set it up were very professional.
We bought our last leather sectional from FR in Joplin and had it for 8 years and still loved it, but wanted a theater seating option.
Go shop where you want, but once you see how well you are treated by Clayton or Brent, their level of knowledge, integrity and the high level of quality furniture they have to offer, I’m sure you will choose to buy from them.
Pastor Robert Sanders
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After looking for a couch/loveseat set at several stores, we found what we were looking for at Furniture Row. Kerri Sharp was our Salesperson and was awesome. After being insulted and followed around at another store, we went back a second time she could make the sale. We've used Furniture Row in the past and will use them again in the future.
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I used finishing touch furniture services to replace the part on my couch. He was very nice and respectful definitely recommended 100%
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I called and placed my order with Kerry from furniture row. very happy with the service and price.
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This company has a real winner with Kerri Sharp, she is so nice, very knowledgeable, we could not have asked for more, you do not come across people in retail like her anymore.
Thank You, Kerri, we appreciate you for your time
Steve and Vicky Converse
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my partner and I were searching for a new sofa and mattresses. the joplin store came highly recommended to us and I am so glad that we chose them! as soon as we opened the door and walked in we were greeted by Mike! He advised us to take our time and try stuff out, asked us questions to better suggest styles. all of the staff we met did an excellent job and we are satisfied with our purchases!
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Very friendly, patient and informative. Would recommend this store and assistant manager Davon Willis.
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They were amazing and very helpful. I will definitely be shopping there from now on for furniture.
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Our salesman Mike did an amazing job of patiently helping us and allowing us to make our own decision on what our purchase was to be. Highly recommended!
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bought my mattress and box springs here. impressed with the product, the service and the delivery. no complaints here at all
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Brent, the store manager, was extremely helpful, letting me look around, answering questions, helping me find exactly what I was looking for, and getting me the best deal possible during their Labor Day Sale. Highly recommend Brent and the Joplin store for all your furniture needs.
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Brent was GREAT!
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we were very happy with our purchase of our couch
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I have purchased a bedroom set and small dining table and am returning to purchase a couch and TV stand. This store has fabulous service and delivery. It also seems to have more products in stock nearby then other stores I have visited. I will highly recommend this store to any one looking for value and great service.
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Friendly, super helpful staff! Great selection. I highly recommend this store!
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Davon (Moose) Willis was a great help. We found the perfect power reclining leather reclining set, We’ve been to over 8 stores looking and the Desperado set was just the unique and comfortable set we wanted.
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they are always nice to my family and I when we go in, and very knowledgeable and always try to help the best they can,very pleased with our visit today and our previous visits.
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Martina helped my daughter and me today with finding the perfect mattress! She was very knowledgeable of the items she was selling and was friendly and helpful! She listened to what my preferences were while shopping for a mattress and I was very pleased with our visit!!!
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I was greeted upon entering the store. There is an impressive inventory. Mike directed me to the area of my interest, and allowed me to browse, while making himself available for my numerous questions. He was attentive to what I was looking for, and very knowledgable, as well as fun to work with. He made some excellent suggestions which helped me in making my decision. He processed my financing paperwork with ease, and in a very timely manner. I could not have asked for better customer service!
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Lots of options to see. Staff is very helpful, they respond quickly. They are very knowledgeable about product lines and ETA. Selection is large enough to make you feel comfortable about your pick. If you have specific needs like me and my husband did you are most likely to find your answer here. I just moved to Joplin and didn’t know the area well, this was the first place I walked in and I have no regrets. Our sales associate Andrew was so sweet to answer thousands questions of we asked and made sure what we really wanted! Thank you!
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Great service just be prepared to wait for your product.
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Best customer service experience and great follow up!
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Furniture Row has a large selection and friendly staff. Very impressed.
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Last summer I purchased an extra firm Doctor’s Choice mattress and I have never had better nights of sleep. I am very happy with this mattress and the sales staff was great and very helpful in making my choice. Thanks
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Great service
We bought a mattress recliner loveseat and kitchen table and end tables. Everyone was very helpful and delivered everything with complete set up for us
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Sectional
Went in with my wife and 3 kids to look for some new furniture and was very impressed by the help we received. Louis was very professional and was very knowledgeable about his product. He was also very patient with my children who had tons of questions (many of which had nothing to do with furniture). I am very pleased with the purchase from sofa mart and the service was great. Look forward to shopping with Louis and sofa mart in the future.
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Very Helpful
My husband and I had a very positive and enjoyable buying experience with the store.
We had a small problem with the piece of furniture we bought and the store employees were very helpful in fixing the problem. Would highly recommend this store to anyone looking to purchase furniture.
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Wonderful experience
We had been to every furniture store in town, Tulsa and KC before finally finding exactly what we wanted! The employees were attentive without hounding us and knowledgeable. We had an excellent experience!
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I appreciate the personal attention without any pressure.They always remember your name.
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Quality selection and excellent service
Could not have been more pleased with our most recent buying experience at Furniture Row. Sales staff were extremely pleasant and knowledgeable and the outdoor patio furniture selection was of great quality and value. The Memorial Day sale was a big plus!!
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Awesome!!
The employees at the Joplin, Missouri are all very helpful and friendly! There is a wide selection to choose from. Great shopping experience! Will buy from this location again.
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Sales Associates are friendly, non-pushy and always willing to help! They have a great selection and there were many styles of couches. Prices were lower than other stores in the area!
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Huge selection
Excellent quality huge selections and really good customer service. Salesman helped me Find a real nice quality dining table in the price range I was looking to spend. I wanted a different style of chairs to go with it and he was very patient and helped me find exactly what I was looking for. My wife is so excited over our new dinning table set!!! Thank you to the Joplin Missouri store for all your help!!!
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Durango Loft Twin Bunkbed
Excellent selection, great pricing, and friendly service. I was able to jump on a presidents day sale and save some money! 80% of the furniture in my house is from Furniture Row. They really have some awesome stuff!
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Best selection
Great selections and very helpful staff! Would definitely recommend.
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Very satisfied with customer assistance. He was most knowledgable about all of your product lines and was quite patient with all of my questions concerning my purchase. Looking forward to receiving our new bed because I know we bought the BEST! Since our purchase I have highly recommended your store to my sister-in-law. She better buy from Denver Mattress or she'll be disappointed. Your store is the only place to shop!
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Quality Bed, Great Customer Service
We have purchased from Furniture Row several times. Each and every time we have been thrilled with selection , value , and customer service. Our latest purchase of a King sized Bed complete with adjustable base and mattresses at the Joplin Missouri store was another great experience. Sales people were very helpful without being pushy. They were concerned about our needs , showed us many options and took the time to let us decide on our own.
The delivery guys are top notch also. Very professional and careful with the furniture and our home.
Highly recommend !
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great service
The salesmen were great. They helped me decide on a sleeper sofa. Thank you Marcus and Luis.
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Friendly Sales Staff
We visited the store and even though we didn't purchase anything at the time, the sales staff was still very helpful and knowledgeable. The prices were very comparable and the quality seemed very good for the price. when it is time to make our purchase, we will be coming back to Furniture Row.
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Went in to look for a sofa and found exactly what I was looking for. The associates were very helpful in getting the color I wanted. Over all good experience
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Couch
Clay at Sofa Mart in Joplin, MO was very helpful and knowledgable. Our furniture was shipped a lot faster than anticipated. Love it all and very satisfied with the entire purchase experience.
Thank you!
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Happy
Very happy with Louis at Sofa Mart. Helped us when we needed help and knew when to leave us alone so we could talk. Wasn't overly pushy like some sales people can be. Even took care of us when we had an issue after the sale.
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Sofa Mart
We went to several stores in Joplin and Sofa Mart had the best selection and value for the money. Staff was very helpful and allowed you to shop and was there to answer any questions.
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Friendly, educated help without pressure. Good selection.
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Friendly & Helpful Staff
We were looking for a bed for our grandson. They were so helpful, even measured the bed for us to verify it would fit within his room. He showed us all the special features of this bunk bed. Both sales people were very friendly & spoke with us, not pushy but very helpful & knowledgeable. We will be back to buy this bed. Our grandson loved it.
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We have always had a wonderful experience each time we have purchased furniture. Our entire house is furnished from furniture row. Every piece has amazing quality. The sales staff is great (especially Chad @ the Joplin, MO store). It is easy to find your style as they offer a great selection. Love these stores!!
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So Easy to Shop and Buy
We have always enjoyed buying our furniture at Furniture Row. The sales guys are awesome, friendly, knowledgable and competent. The selection is great. We found some great pieces at great prices!11 Love my new furniture
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Great staff. Especially Mike "Boomer" Roberts. Patience, helpful and fun. Made shopping experience fun. Knowledgeable team member. Asset to your Joplin team.
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