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Ratings and Reviews for Furniture Row Store in Lone Tree, Colorado

4.8
Based on 213 reviews
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Customer Reviews

What customers are saying:

Customers consistently praise the friendly, helpful, and knowledgeable sales staff, with many highlighting specific individuals like Scott, Wendy, Edward, Isabella, Jaime, Rebecca, Stacey, Roderick, Stephanie, Logan, Sarah, Frank, Devon, Brandon, Samantha, Misha, Kathy, and Randy for their excellent service. The store is noted for its great selection and a no-pressure buying experience, making it a highly recommended place for furniture purchases.

Generated using AI from customer reviews
I recommend this store
Excellent selection and very friendly sales staff. Highly recommended.
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Verified buyer
I recommend this store
we worked with Scott at the park Meadows Furniture Row location. He is a man of his word. It is a great company to work with. We were told that if we found the furniture that we bought for a lesser price that they would honor the lesser price and they did just that it’s nice to know that in this day and age that there are still companies out there that stand behind what they say, thank you Scott and thank you for furniture role.
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Verified buyer
I recommend this store
My salesperson was Edward. He was professional, patient, personable, sincere, and a real "people" person. You are fortunate to have him working in the store! I will return to Furniture Row in the future because of his help with my issue!
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I recommend this store
Wendy was very helpful and easy to work with.
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Verified buyer
I recommend this store
We were looking for a dining room set and found a wide variety to choose from at competitive pricing. Scott welcomed us and explained the current sales and how we could mix and match tables and chairs. We asked about the Castlerock set and after answering our questions about it chose to purchase. Scott explained the protection program and delivery options. We chose both and are excited to receive our new dining set next week! HIghly Recommend!
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Verified buyer
I recommend this store
Great Customer Service. All staff are friendly and helpful. I made a recent purchase, and Jaime went above and beyond to help me with my purchase.
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Verified buyer
I recommend this store
Stopped by to check out dining room table sets, Rebecca assisted us and she was great. We LOVED a set but we were just unsure if it would go with our home colors. She then moved the chair to a section of the store that had our color schemes in the background and that’s what sold us! We have been customers since COVID and we always have a pleasant experience!
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I recommend this store
Stacey helped us find a sectional for our living room, she was great to work with. The delivery guys were awesome too.
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Verified buyer
I recommend this store
Roderick helped us find a part to a table and bench set we purchased here last year. He was very helpful to search and locate the correct missing bold for the bench. We always fill our cleaning supplies when we are here. That is a great deal! We are very impressed with this store. Thanks again, Roderick, for the great customer service. Keep up the good work!
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Verified buyer
I recommend this store
great selection of furniture. prices weren't as high as expected and found a table on clearance that we couldn't resist. Stephanie was amazing and helped save us a ton of $. 2nd house we have furnished with this store. thank God for their financing it's so worth it!
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Verified buyer
I recommend this store
Love my furniture! love the staff! pricing is fair! love the products too!
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I recommend this store
perfect couch for my home
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I recommend this store
Very friendly associate, who was willing to walk through the store with me to help make decisions on a sofa and chair we had scoped out the day before. Efficient, knowledgeable and not pushy at all.
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I recommend this store
Friendly staff eager to help.
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I recommend this store
My shopping experience at Furniture Row Bedroom was excellent. The manager Brandon Beltran assisted me from start to finish. He was very knowledgeable about the merchandise, options and the credit purchase process. My actual furniture doesn't arrive until July; however, I knew that into the process as explained by Brandon. But nonetheless, the shopping experience was seamless because of Mr. Beltran. Keep up the good work.
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I recommend this store
We have been looking for a new bedroom set for years and have been unable to find anything of quality that we both agree on. We dropped in to Furniture Row in Lone Tree a few days ago just to see what they have to offer and we found several bedroom sets that we loved. We worked with Misha who was beyond helpful in answering our questions and pointing out other sets that were similar to the ones we liked. We had to go home to do some measurements and came back 2 days later and Misha helped us move around and measure the set to be sure it will fit. The selection, quality and helpfulness of the staff were better than we could have hoped for. We will definitely be back for more!
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Verified buyer
I recommend this store
Quality products and friendly employees.
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I recommend this store
Nice quality furniture
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I recommend this store
Scott gave us the information we needed in a non-pressured environment too make our purchase.
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I recommend this store
Great people, exceeded my expectations, worked with me on a purchase that went on sale, couldn't be happier. Thanks so much.
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I recommend this store
Kathy is the one who helped us today and she was amazing, to say the very least! she approached us quickly but never added any pressure and we never felt obligated to buy based on her presence. She was so patient with with my 6,000 questions and when I changed my mind about which pieces we wanted in the modifiable sectional several times too. I would go back to this store solely for Kathy!!
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I recommend this store
everyone was great. I pressure to buy. great overall experience.
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Verified buyer
I recommend this store
Our sales associate was excellent to work with, thank you Frank!!
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I recommend this store
Stacy is very helpful and knowledgeable every time I need new furniture!
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I recommend this store
This was my first time at Furniture Row and I plan to return for future furniture needs. Rebecca was a great help as she answered questions, gave us time to look around, gave us tips on what to look for when making a decision, and went out of her way to check for delivery in another state where I live. It was a great experience purchasing a sofa and chair and I am excited for it to arrive.
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I recommend this store
Great Customer Service! No pressure-just a friendly and helpful atmosphere. All my questions were answered and the buying process was simple and easy. My order is back ordered but I anticipate I will be kept updated. I was even advised of their cancellation policy up front .
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Verified buyer
Great staff & service!
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I recommend this store
I moved to Colorado 2 years ago without furniture. I have had three shopping sprees at Furniture Row and have been very satisfied with the value, quality and service. They are very quick to fix anything and always call me back promptly.
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I recommend this store
Edward was awesome
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I recommend this store
Everything went as planned, from the billing to the delivery date to the delivery service!
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I recommend this store
Chris was fantastic! amazing customer service and great selection of products! definitely going back
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I recommend this store
One of the most pleasant shopping experiences I have ever had. The sales person let us look but was available to answer any and all questions that we had.
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I recommend this store
We bought our “forever” couch, a Jonathan Louis sectional, at Furniture Row in Park Meadows after doing a lot of research and going to many different furniture stores. Randy was our sales consultant who helped us through the whole process. He was very knowledgeable, patient, and easy-going, and made us feel very confident and comfortable with our decision! As we start to shop for more pieces, we will definitely go back to this Furniture Row location and work with him. Thank you, Randy!
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I recommend this store
We came here for furniture for our new house and should have made this our first stop. The selection was fantastic and the wait time for home office furniture was NOT outlandish as it is at other stores. Brandon helped us find what we were looking for and was very professional. We'll definitely go back when we need something else. Can't wait to get our furniture!!!
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Great Experience

We found a great dining set we were looking for. Our Salesperson Yhonnie was very knowledgeable and very helpful!
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Exceptional Service

Frank was a great sales professional that understood right away what we were looking for. His attention to detail, information on the product and quality we were looking for was the best.
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Great customer service, made a purchase over the phone and there was no iss. and everything was done really quick. I would definitely go back to FR.
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Love my new sectional

Our sales associate, Rebecca, was extremely helpful and patient with us as we were trying to find a very size specific new sectional for our smaller living room. She was able to find us a piece that not only fit our size requirements but also checked every box on list for features and material as well. My wife and I are extremely satisfied.
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Fantastic store

The Lone Tree store had exactly what I wanted. I visited one day, walked around and around, loving all my choices. The staff was very helpful but not pushy, I shopped at my speed. Edward did step in to answer questions when he heard my discussions with my sister that had incorrect assumptions about the working mechanisms of the power sofas. I returned the next day, got a sofa and love seat at a fantastic price. Can’t wait for the delivery to my new home soon.
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Great selection and available next day

We have been looking for a new table for the kitchen for some time. We had visited many stores from Woodleys to AFW to consignment shops and nothing. The first table I see in FR was the table that was perfect. Frank helped me get it ordered and I am picking up today. Could not have been easier.
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Great selection and friendly Staff

I recently purchased a couch w/ a pull out trundle, a hangover lamp and a coffee table. Rebecca G. was very professional and was super easy to work with. She drew out living room set ups for me and was very helpful in my decision regarding how I should order my sofa set up with the chaise on the right side. She was also very helpful in picking up a floor light as well. I will definitely be back for the hassle-free experience at Furniture Row!!
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Great Deal!

Recently bought the Mountain Retreat table from the clearance table. Normally $900 I found this table among a number of other items with significant defects. This one had a few tiny scratches but well worth the discount! Excited to see it in my kitchen!
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always positive

I went in looking for 2 chairs. Was promptly greeted and left to browse, which was perfect for me as I prefer to look before talking to a salesperson. I always find good quality for a good price at all of the furniture row stores. I love that they now carry the Magnolia Home products. I did find 2 new chairs and ordered them. - Overall a great experience!
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Highly Recommend & will return AGAIN!

Furniture Row never disappoints! I purchased furniture for my family room & patio this time. I'm always so impressed with the variety they offer and the quality of furniture they sell. I had previously purchased family room furniture & a bedroom set for our old house, and it with stood the test of time, kids, pets & family! The quality offered on all fronts is always top notch and with the incredible value offered, it's a no brainer.....we will be Furniture Row customers for life! I'm already looking forward to updating our master bedroom set & purchasing a guest room set!
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Great Customer Service

Our experience at the Lone Tree Store was second to none. Our sales person was attentive and answered all our questions. Never pushy and gave us space and time to make our decision. She made the process simple and easy. We had a less than pleasant experience a few years prior but this time around she changed our minds!
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Excellent experience

Recently purchased 2 bedroom sets and mattresses. The in-store service was great and the delivery setup was excellent. Delivered when they said they would and setup quick and clean!
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Best value in Denver

I visited EVERY furniture store in Denver to purchase a sofa and loveseat. I kept coming back to FR, asking Pip many questions and always got answers and patience! I found that FR offers great quality without the high price tag. I will be back for future purchases.
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FR has it all for Millennials

While in a competitors store which I won't name (Home Goods), I overheard a fellow millennial say "This store sucks, let's get out of here and go to Furniture Row". Well, he was so convincing that my wife and I immediately left and went to FR and proceeded to purchase all the furniture we needed. That man was correct, service was awesome (Thanks Stacy in FR Living), prices were unbelievable, and you know the quality was unmatched cause it's Furniture Row. And a shout out to that fellow millennial, you know quality when you see it.
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Hutch

David In the Dining area was AMAZING!! He was very helpful and truly listened to what I was looking for. I have told several friends to go see David for their needs also. I will absolutely be back and asking for David. Thank you David!!
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Another Great Experience

Both in our most recent experience in replacing our family room furniture and a previous experience shopping for bedroom furnishings, we could not have asked for more. Our sales agents were courteous, knowledgeable and totally focused on meeting our shopping objectives. The selections were impressive. Credit approval was straightforward and fast. We were treated as if we were their only customers and we received their full attention and priority.
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