professional service
good choice of leather sofas
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Ratings and Reviews for Furniture Row Store in Marion, Iowa
Customer Reviews
What customers are saying:
Customers consistently praise the friendly, helpful, and knowledgeable sales staff, highlighting their excellent service and non-pressuring approach. The store is frequently described as well-stocked and clean, offering a wide selection of furniture.
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Just got our new sectional and love it already… it was a pleasure doing business with Furniture Row!!!
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I am so happy with our visit to Furniture Row. We received a friendly greeting from the Store Manager Erika David, the minute we walked in. She let us know she was there to help but did not hover over us or be pushy. When we explained we were looking for a matching piece to a living room set we purchased at a store that went out of business, she went to work immediately trying to locate a piece that would work. She printed off photos, with options, and pricing and let us take them with us. She was so friendly and made us feel like she truly wanted to help us. The store was well stocked and looked great too. We will be back once we make up our minds.
I recommend Furniture Row in Marion and ask for Erika, she is the best!
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Erica was fantastic to work with. she went out of her way ro make our visit pleasant without pressure. she was very helpful and knowledgeable.
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Thank you, Camerin & Aman! You definitely go above and beyond! Mad gratitude!
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Jason was very helpful and knowledgeable. This is the 2nd time we have had him help us furnish our homes. Highly recommend the store and Jason
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We had looked for a new dining room table and Zac P. was relaxed (the store was super busy and he didn’t let that bother him), very informative, easy to get along with, and just made the entire process from beginning to end very easy and smooth. The set we had picked out only had 5 chairs so we even ordered a 6th. When it comes time for my new couch I will 100% be back in to see Zac!
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I am very impressed with this store and FR in general. I bought a recliner online and was very disappointed when it arrived. I called and they sent me to this store to pick out a replacement. Camerin helped me locate the chair I wanted and gave me all the info I needed. I called FR Online and talked to Justina again and she set up a date to exchange the chairs and even got some money back on my card. they truly do go out of the way to please their customers!
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Jacob did an excellent job helping me make my choice in selecting a sofa and loveseat. very knowledgeable. was very impressed!
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we where very Satisfied with our selection. Personally, I was very friendly and very helpful. I’d shop there again.
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The staff was very friendly and helpful in arranging my purchase and pick-up. My table was available quicker than quoted and the communication was excellent.
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We bought a sectional that we were unhappy with. They made it right and let us exchange for something different even though we had the sectional for almost a year. I was shocked by that offer! I was expecting to hear the dreaded "past the timeframe window" for an exchange. Can't wait for our new set to arrive. Everyone at Furniture Row was super helpful and friendly. They didn't push us towards something at a higher price, let us shop at our leisure, and were they to answer any questions we had. Will definitely be doing business with them again!
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We purchased our sectional and love it. The quality is great, the service we received during our shopping experience, as well as setting up the delivery and the delivery itself was very professional and everyone we worked w/ was kind and courteous. We will be back to shop for more pieces for our home as we need them.
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Kept me informed while waiting for furniture to arrive.
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Wide selection of furniture. Joe was very helpful and gave us the format and then allowed us to browse at our leisure ,as we wished, and he was available to answer our questions when needed. we found several items we loved
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I'm so pleased with the furniture and service I've received! Megan spent so much time with me to find the right things. She had expertise and good taste in her recommendations. I've had a few deliveries, and the service there is also exemplary. Everyone at Marion's Furniture Row is efficient, professional and friendly. Highly recommend!
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Connor and Joe were great to work with!
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The staff were super! I had bought 2 sofas and decided I needed to trade one of the sofas. They were very helpful and it was not a problem at all! I really appreciate their help.
Also, answered all my questions and behaved in a totally professional manner.
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Helped find a close matching for bar height barstools to our dining room set.
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Makayla was very helpful and friendly.
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super friendly staff. Keith was quick to help us find something that for our wants.
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Such an easy process with lots of attention from a very helpful sales associate. Found just what I wanted and was in and out of the store in less than 20 minutes!
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Monica was terrific at answering all my questions and helped me select what was perfect for my needs.
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outstanding customer support from Zac who helped us find a specific type of chair for a nursing home
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i have gone to this store numerous times over many years. they are always my go to for good quality furniture. they are also polite and never push you to buy anything you don't want or need.
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Devin was amazing- so helpful and friendly!
He really went above and beyond when we bought our clearance couch.
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all of our questions were answered. great service
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We got new living room furniture and new dining furniture on a recent visit. The service was great, the store was clean, and the purchasing process was painless.
The delivery and setup was on time and the guys doing the setup were professional and quick.
Great overall experience.
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customer service was great
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I went to furniture row today and had a great experience I found the couch of my dreams at a great cost and will be ordering to shortly thanks to the great staff and service at our Marion location! thanks for everything you do.
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I loved what I found here! the furniture and the friendliness customer service.
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Wonderful service
I just recently went to furniture row in Marion and purchased a new sofa set and dining room table set, the employees werevsuper helpful and did an amazing job to help us find exactly what we were looking for!
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Highly Recommend
We were needing new living room furniture and weren't sure on what we wanted. Furniture Row had a wide selection which allowed us to really try and consider a lot of different options. They had friendly staff walking around that was there is you needed them but they also let you be if you were wanting to just look around, which is what we initially did.
The checkout process was easy and quick and all options for ordering, delivery, financing, etc were explained very well!
We ended up purchasing both a couch and a recliner and felt they were of great quality and good value for the price.
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Perfect Experience
I had been shopping around for some furniture for my new place and I wish that I would have started here. Jason greeted me when I came in the door and broke down the showroom for me so I knew where to go to find what I wanted. I wandered for a bit and checked things out for myself. After about 30 minutes of sitting on 50 different couches Jason came over to check in on me. He then recommended the most perfect couch for me! I fell in love with it immediately. After all was said and done, I will be moving into my new home with a new sectional, a beautiful sofa table, and the perfect dining table and chairs. I got signed up for a Furniture Row Platinum card and won't be paying any interest for 4 years! I definitely feel like I got great products at a great value and I left with 100% confidence in my selections. Absolutely wonderful experience all the way around, I will be back and I will be recommending Jason and Furniture Row to everyone! 10 out of 10!
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Thank You!
My experience at the Marion Store was great!! Matthew was very helpful and pleasant to work with!! Highly recommend this store because of their great service!! Thanks for making my furniture purchase such a wonderful experience!
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Well Done!
My wife and I were talking about a new dining room table. So we went to Furniture Row in Marion, Iowa. We were greeted almost immediately by a friendly woman, (sorry bad with names). We told her our reason for being there and we just wanted to see if a set that was here in Dec. was still here, no such luck. Another nice young lady asked if we were doing ok, so I asked to see the website, so I might be able to find 'THE ONE". No such luck.....but....over by the wall, a real nice 72" set that can pretty much match our decor, and reasonably priced. Thanks for a nice result.
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Great experience
My fiancee and I recently rented a new apartment and needed new furniture. The customer service at Furniture Row Living was outstanding. They worked with us and helped us find the perfect living room set that matched what we'd set for our budget.
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Loveseat
Layout of store very nice. Great selection of furniture. Jason listened to what we wanted and took us to that display. He was able to tell us what materials loveseats were available in and when we could expect delivery.
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Delivery Review
The delivery team from the Furniture Row located in Marion, IA was extremely courteous and professional. They were also on time, which is appreciated for those of us with hectic schedules. They also offered a hand shake before leaving... that is rare these days! Great job guys!
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Nice Visit
We were looking for a new dining set. We were greeted by Joe and he asked if we were looking for anything in particular and he let us know where to find what we wanted. He was very helpful and then let us look at the options and let us know he was available if we had any questions. He answered all of our questions and we left to look at some other stores. We liked the set we found here the best and ordered it about a week later. Thank you Joe for your excellent service!
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server
We had to wait a little while as all the sales people were busy, but it gave us time to pick it out and then buy it. They helped us load it and we just love it, Furniture is where we buy all of our furniture. Never go anywhere else. Great job.
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Knowledgeable and Friendly
My wife and I were very pleased with our service at Denver Mattress. The salesman was very polite and knowledgeable and not pushy at all. He got our information and what we were looking for and suggested several mattresses that may fit what we were looking for. Within 20 minutes we had found the perfect mattress for our situation.
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funriture piece located
I was looking for a matching end table from a group we purchased 5 years ago. I had a photo of the table and Brad knew exactly what it was and found it at another store and had it shipped to his store quickly.
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Love the selection and people that work there. Very helpful.
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Fantastic Value, Evan is Awesome
My partner and I were looking to purchase a mattress, and had no idea where to start. We went to Denver Mattress, and told that same thing to an employee.
The employee my partner and I worked with was very kind and professional; he conducted a mattress test, showing us how we each respond to different mattress of different firmness levels. He didn't try to highball us with stuff we didn't need; simply elaborated on the differences between the mattresses we tried, allowing us to make our own decision about what we wanted to purchase. This employee's name is Evan; he will make sure you have a great experience!
The delivery was quick, and the boys set it up exactly where we wanted them to.
At the end of the day, Evan set us up with a marvelous bed and base for an outstanding price, and the delivery was courteous.
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large selection
My first time here with some family members was a great experience!
Very helpful and pleasant staff and huge variety of furniture. Would come here again.
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Great Value
I recently purchased a new office furniture set marked down and love it! Friendly service at the store as well as the delivery team. For most, it's hard to part with hard earned money...so when you find value and quality the experience is positive! Thank you
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Great Experience purchasing from Kelsie
We enjoyed our shopping experience at all of the stores on Furniture Row. We had tentatively chosen a leather reclining group but wanted to give it a little more thought. Kelsie gave us a description sheet for the set we liked and took our phone number so she could follow up on any sales coming up. She called a week later when we could take advantage of a double sale, we purchased, and saved some extra money too! Will definitely shop here again.
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Amazing!
I had an amazing experience when finding a couch for my family. Our sales rep Kelsey was very helpful, took the time to help us after several mind changes and was very down to earth.
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helpfulness
Very helpful gentleman that gave us plenty of information to make a quality decision.
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