Ratings and Reviews for Furniture Row Store in Sherman, Texas

Every one of the employees I had interactions with were polite and professional! I couldn’t be happier with the service received by the staff at this location!! Received the furniture I ordered with Heather in great condition and the gentlemen that did the delivery and assembly knew what they were doing and left no trace they were here, other than the furniture that is. 😉

My husband and I went in to look around last week. We were greeted by Danielle who showed us the inventory that was in stock. She gave us the time to look through the store and answered any questions that we had. We went back today and ordered what we had decided on. Danielle was once again very courteous and helpful while placing our order. I will definitely go back to this store when I'm looking for additional furniture!

Great place to shop for my wanted item. Thank you Alyssa for your kindness and professionalism while giving me your full attention regarding my needs concerning price and timing. Feeling confident with my selection. All is good here and I’m excited to hear from you regarding our next step forward.

We were greeted immediately by a friendly employee. We told him what we were looking for a recliner and he asked us questions to get a better idea of what features we might be wanting in the recliner. He led us to the first one and it was exactly what we were looking for. He hit the nail on the head on the first try. I did try the other suggestions, just in case, but we went with the first one we tried. He wrote up the order and let us know when to respect shipping. Sadly, it was on back order so we will have to wait, but it is not a problem and good things are worth the wait! This was a great furniture buying experience!

It really was nice not to have to put anything down and 24 months no interest. I'm happy with my selection of the Recliner I purchased. The color of the leather was spot on and matched my Leather Sofa to a tee!!! The Mattress and Box Springs are very comfortable. I'm happy for my purchases. Thank you!!!

Fast and great service. I was able to complete purchase of my outdoor furniture within 30 minutes. Response time was rapid. I will look to Furniture Row for all my furniture needs.

Great customer service at the store. The sales associate made our purchase a breeze witn no pressure. The delivery team was also not only punctual, but speedy and kind! Furniture Row is definitely our new place to shop for all our new home needs!

Very well laid out. sales staff were courteous and helpful. After introducing himself he left us to browse. our purchase went smoothly and quickly.

We were greeted and helped right away. Great customer service! Very knowledgeable. We are excited about our new sectional and can’t wait to get it!

I have consistently received great service and quality furniture from Furniture. the delivery team is prompt and very professional and courteous. Steve Spann has been my sales rep every time and fantastic. I never feel pressured and always given plenty of time to look around without a high pressured sales person leaning over my shoulder. great place for furniture , fantastic staff.

had great customer service. But was a little disappointing about how long its gonna take to receive the chairs the store ordered for me to come in, but I did get the kitchen table now and he helped me load it in the truck.

steph was awesome and went above and beyond. ask for her next time you stop by.

Jared helped us find a sofa that fit our needs. He was very kind and professional. He made the process very easy.

Very helpful and answered all of our questions and gave us time to think without pressuring you. Highly recommend.

Greg helped us find a dining table set. store was well stocked, clean and people were friendly. excellent experience.

Found everything I wanted and appreciated the great service.

Had the pleasure of Waladi, assisting me today. Very kind young man, and informative about the products in the store. Even though I purchased online while visiting the store Waladi was very helpful. Thank you for the excellent service 😀!!

Steve Spann is the most honest salesman I ever met. No pressure, patient and knew his merchandise. Went above and beyond for my wife and I when we purchased our bedroom suit. Didn't know him when we walked in the store but after all the time spent with him feel we do now! Delivery came one week earlier than stated. Also, delivery truck (Kevin, Jeremy?) showed up within 5 minutes of time they said they would be there! Have bought furniture there before but this time was by far the best. Thanks for all that played a part in getting us some great looking furniture.

Just great customer service. Danielle was more customer oriented in all aspects, than I have experienced in a LONG time. And yes,we found an item that really met our expectations. Very Pleased.

My wife and I just purchased a complete bedroom suit from Denver Mattress/Furniture Row in Sherman Texas. The salesman that we worked with was Steve and he was absolutely amazing. He was extremely knowledgeable of the products and there was NO sales pressure at all. From purchase to delivery Steve was right by our side with the answers to all of our questions. The mattress is simply amazing to sleep on and the bedroom suit that we purchased is of the highest quality and will more than likely last us for the rest of of lives. Simply put, we would definitely recommend this store to anyone that is looking for new bedroom furniture.

Nick was extremely helpful and processed and order very efficiently. I can't wait to receive my items

Ashley’s way / technique of assistance made our experience very pleasurable. Always available when we had questions. We walked out with everything we had planned on purchasing.

We were looking buy a new recliner . we were about to give up when my wife found a perfect fit for her .the price was great and the recliner is very comfortable . We were in out of the store in 30 minutes and the salesman Jaylon was very nice and prompt. I would recommend Furniture Row to all my family .

I worked with Keith at Denver Mattress, Jaylon at the furniture store and Morgan at the furniture store and everyone of them are as professional as you could ask for, they made every step as easy as possible, they would not be getting this good review from me if they did not earn it because I am not that way. The store is very clean and organized with to many nice furniture choices making it a little hard to finally pick something to purchase but there is no pressure to buy and the prices are good for the good quality of products they have. Looking forward to going back soon to purchase some more furniture from them.

Sales associate, Chase, at the Sherman, TX location was most helpful finding us the perfect bedroom suit. We described what we wanted and he suggested the Monaco set. We live in Tennessee and he arranged to have it delivered to us from there. Such a helpful young man.

The selection is excellent allowing for a broad range of tastes to be satisfied. The staff is friendly and they allow the furniture to speak for itself unless otherwise called upon. I felt free to look around without being pressured.

This was our first experience shopping at Oak Express. We were looking for bar stools and a small bench. We were greeted by a friendly salesperson. He was very helpful and we found just what we wanted. Very good experience overall.

Robert Crawford is the gentleman who helped us he was really good. Had a good experience in your store because of him...we have bought from you before and have loved all of our furniture from your store...thank you

We bought almost all our furniture for our new house here. The salespeople (mainly Chase) worked hard to give us the best prices possible and combine delivery for the lowest cost delivery (we are 70 miles away!) Chase also kept us updated on delivery times and even replaced a piece of a three-year-old sectional that was broken but outside the manufacturer's warranty!

I have received most of my furniture so far since I elected to pick up instead of delivery they had to order a couple items I would say it's been a great experience both times I've been up there they seem to have items for all budget types everyone has was very helpful and nice I'll be back for sure

Good selection and helpful, non-pressure salesman. I made a purchase that I love and I'm definitely going there for my future furniture needs as well.

I puchased a Winwood cream colored recliner. I love it. It is perfect in scale, color, texture, design. It is extremely comfortable, the foot rest has no drop and supports the full leg and it reclines fully. Perfect for napping.

I found a swivel rocker I loved but the fabric didn't compliment my current furniture. Our salesman, Rick, assured us we could order it in another fabric and showed us the available fabric selection. We were able to choose what we wanted and closed the deal within minutes.

Easy access to the store. Friendly personnel and cleanliness. Always pointing out good buys and products that are on sale and affordable for the elderly. None of the employees are pushy or forceful to sell the merchandise. I recommend the store in Sherman, Texas highly.

FR in Sherman, Tx was a great experience. The employees were very patient and helpful. I highly recommend shopping here.

I cannot say enough wonderful things about our sales person, Will. He was friendly, helpful, knowledgeable, and very attentive throughout our time in the store. And we got an AMAZING deal on our mattress!

Our sales person, Kandice, was so helpful, sweet, friendly, and patient with us as we tried to understand our options! She spent lots of time with us and answered ALL of our questions. My husband and I feel totally happy and at ease with the major purchase we made! The product selection at the store was great, so we found just what we wanted and feel confident that it will last for many years to come!

This was our first time in this store as we just moved here from Oregon and the help that we recieved in this store to buy new living room furniture was AMAZING and so much to choose from I loved that there was so much selection in the store we will plan on going back to purchase our other needs of home furnishings that we need

I was very pleased with my visit. We purchased items in different sections of the store and the staff was friendly and knowledgeable. We had minimal wait time checking out.

I found the price to be reasonable, the service to be friendly and not pushy. It was a very comfortable buying experience

I looked in 5 furniture stores and could not find anything that I liked. I found exactly what I was looking for in the sofa mart!!! I love my new living room set. And the staff was so easy to work with! It was a very pleasurable experience!

My wife and I have been looking for the right dining set for our new home. We stopped in to look at a headboard for our daughter when my wife spotted the dining get set she wanted. Keria, our sales assistance did an outstanding job and was very helpful.

We were very pleased with the sales person Chase, who was eager to assist and responsive to our questions and concerns. We were pleased with the quality and pricing of the furnishings we purchased. The "Lost and Found" line is unique and attractive.

As I was shopping for a sofa for my office my wife saw some bar stools that she thought would fit in our house really well. We spoke to a sales associate regarding the price and were able to get a really good discount. She was very helpful in selecting the right height for our counters as well.The stools look awesome and are extremely comfortable.

I have a small home office and needed a sofa that would be comfortable and FIT. They were extremely nice, knowledgeable and patient with me. The sales rep walked with me throughout the store and helped me find that perfect fit.

I had been looking for a new couch for weeks for my grandmother. We went to Sofa Mart in Furniture Row in Sherman Tx. The staff were all very friendly and helpful. They took the time to help us find exactly what we were looking for and even suggested that they could deliver to our house in Kingston, OK. We left with the perfect new couch for our home. Thank you Furniture Row!

This was my first time buying from this brand/store. Their prices were reasonable. The staff was friendly and not pushy. Our sales person gave us options and was informative without being overbearing.

My experience was at the location in Sherman, Texas. It was quick and easy. As soon as my boyfriend and I walked in they welcomed us, we filled out an application, looked around and within 10 minutes we were approved and sent on our way to pick our furniture. Deana explained how everything worked and continued to check on us as we shopped. She made suggestions and helped find items we saw online. We spent the majority of our day there because we are indecisive lol. All and all we enjoyed our experience, it was relaxing and we found everything we needed! Cannot not wait to use my reward points!

Friendly and knowledgeable customer service. I was glad that the dining set I wanted was on the labor day special price. Came and got what I wanted. Will pick it up in one week when they call to let me know truck brought it to the store. Durango dinette set, popular item!

There was a huge selection with some of the better pricing in town. The staff was friendly and available the entire time I was there!